Frequently asked questions

Our Product

How do I choose the right toy for my dog?

Consider your dog’s size, age, and play style. Chewers might need durable toys like rubber or nylon, while puppies may enjoy soft, plush toys for comfort, while older dogs might need something gentler on their teeth.

Luckily our toy is the perfect fit for all breeds and sizes.

Are your toys safe for aggressive chewers?

Yes! We offer a range of toys designed specifically for aggressive chewers, made from tough, durable materials that can withstand heavy chewing. Always supervise playtime and replace toys if they become damaged.

How often should I replace my dog’s toys?

It depends on how frequently your dog plays with the toy and the material it's made from. Inspect toys regularly for wear and tear, and replace them if they’re damaged or show signs of breaking down to ensure your dog’s safety.

What types of materials are your toys made from?

Our toys are made from pet-safe, non-toxic materials like rubber, nylon, and fabric. We prioritize durability and safety, so your dog can play worry-free.

Do you offer toys for puppies?

Absolutely! We have a range of soft, gentle toys that are perfect for teething puppies. These toys are designed to soothe their gums while keeping them entertained.

How can I keep my dog interested in their toys?

Rotate their toys regularly! Dogs love novelty, so by swapping out toys every few days, you can keep them engaged and excited. Puzzle toys and treat-dispensing toys are also great for mental stimulation.

What should I do if my dog swallows part of a toy?

If you think your dog has swallowed part of a toy, contact your vet immediately. It’s important to always supervise playtime and choose the right size toy to prevent accidental ingestion.

General Questions

How can I contact you?

Please visit our contact us page if you have any questions or
inquiries.

Is there a warranty on your products?

Yes, by default we offer a 30-day warranty on all our products. If for any reason your product stops functioning due to normal use, we will send you a replacement at no cost.

What are the shipping and delivery times?

Usual shipping times are 7-14 days. For more information, please check out our Shipping and Delivery page located in the footer of this site.

Return and Exchange

What if I need to return something?

Contact us right away and we'll help guide you through the process.

What if my order arrived damaged?

If your order arrived damaged or isn't functioning correctly, please contact us as soon as possible. Provide details about the issue along with your order number, and we’ll assist you with a replacement or a solution.